December 18, 2014

Spotlight on the Residential Counselors – Part 2

Posted in Employees, Residential, Substance Abuse and Mental Health Services tagged , , , , , , at 1:54 pm by Lund

One afternoon last week the dining room at Lund’s Glen Road Residential Treatment Center was alive with activity as residential counselors and residents were making paper snowflakes together to celebrate the season and make their rooms and common spaces look festive.  The counselor leading the activity was in and out of the room looking for more scissors and tape to make sure everyone had what they needed.  The residents were quick to ask whether they could take their creations away to hang where they wanted.  Everyone was engaged in completing the activity until it was time for transports to leave to bring the moms to childcare to pick up their children and transition everyone into dinner time and evening activities.  Upstairs in one of the counselor’s offices, two counselors were chatting with a resident who had her baby in the office with her lying in a bassinet happily listening to the goings on and gumming on a teething toy.  Further down the hall another counselor, with a toddler balanced on her hip, was discussing a problem with the washing machine in one of the pods with another resident.  This normal afternoon scene demonstrates the diversity of the requirements of the counselor’s jobs.  There is always something that needs to be done and it could be arts and crafts, parenting support, driving, companionship or even washing machine repair.  This team stays on their toes and does what needs to be done to support the moms and children living at the facility, whatever that might be.

When asked what their favorite part of their job was, celebrating holidays came to forefront for many of the counselors.  “I loved spending time with the few residents who were here over Thanksgiving,” said Audrey Rose. “It felt so special to spend the family day with them and relax with the clients who were present.”  Lauren Ozzella, Residential Shift Supervisor, seconded this appreciation for spending holidays with the clients, “One of my favorite memories is working at Lund on Mother’s Day. Since it can be a bittersweet day for some of our clients we do lots of fun things to make them feel special and appreciated. Last Mother’s Day was great; clients and staff alike had a great time! One of the mom’s actually wished me a Happy Mother’s Day as well. She explained that she believes that counselors are sort of like mothers to them and their children, too, and that she thinks that we also deserve to be appreciated on Mother’s Day. That was so unexpected and touching; it’s something that I will always remember.”

Keep reading to meet some more of Lund’s wonderful residential counselors.

Thomas  Natasha is extremely dedicated to that work that she does as a counselor.  She is a great support to our clients and to her team members alike and is always finding ways to make everyone laugh.

 

 

 

 

Ozzella Lauren  is a fantastic and strong leader on the team.  She is understanding, empathic, positive and motivating. Lauren takes charge and is confident in her abilities. She promotes team morale and cohesiveness.

 

 

 

Manchester J  Jessica is a great asset to the evening and weekend team.  She is straightforward, consistent and reliable.  Jessica is positive, happy and a great person to be around.

 

 

 

 

 

Daugreilh  Ashley  ensures that all runs smoothly on her shift and she is a strong advocate for her staff. Ashley balances compassion with boundary setting and limits with our clients.   She has a witty sense of humor that keeps us all in good spirits!

 

 

 

 

 

Campbell  Sarah has worked for several years as a counselor in the residential program and at IP. Currently Sarah works part-time as a daytime counselor while she completes her BSW/MSW program. Sarah has a huge heart, which is evident through the work that she does with our clients and their children.

 

 

 

 

 

Michaud  Katy makes anyone around her smile! She is positive, calm and has a can do attitude about everything. Nothing rattles Katy she is able to handle most anything that is thrown at her during her shift.

 

 

 

Mumford After working as an overnight counselor and then as a full-time evening counselor, Anna has recently transitioned into a part-time shift while she completes her MSW program. She is fun and creative and is always the first to volunteer to play with the toddlers in the play lab during dinner chores.

 

 

RiversMichaela is part of our weekend evening and overnight team. She is a great team player and always takes the initiative to get things done with a smile on her face. Michaela is kind and compassionate; she is a great support to our clients and does not shy away from challenges.

 

 

Rose Audrey has been working at Lund for two and a half years. She is well known in the counseling department for planning and facilitating our weekend trips and activities. She is kind, caring, patient and is very dedicated to her work.

 

 

JoyceDanielle always goes the extra mile and can be counted on to get things done. Danielle is thorough in everything she does and we never have to worry that something won’t get completed. Danielle is also very very funny. She has a great sense of humor which is appreciated in her work with staff and clients.

 

 

Screen shot 2014-12-16 at 2.09.46 PM  Heidi is the newest member of the counseling team, working weekend mornings. Heidi has great knowledge and skills and jumped into her new position with two feet. Heidi has very quickly become comfortable in her position and is already working with our clients with confidence.

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